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Emergency Shelter

Albany County does not have a brick-and-mortar homeless shelter available to those experiencing homelessness. We try to meet that need in our community by housing local families in hotels/motels. Our shelter program is designed to help families experiencing homelessness get into their own sustainable independent housing. Families in this program work alongside staff to gain employment, apply to rental units, learn budgeting skills, connect with local resources, and more.

What should I know?

Background checks are required for all adults staying in our program. This means it can take up to 2 weeks to hear back and get accepted into this program. If you think you may be in need of services, reach out now!

We require proof of your children's enrollment in school. If your child is not enrolled in school, we can help you get that done.

We require a photo ID. This is because hotels require it for check-in. If you do not have one, we can assist you in acquiring one.

We can provide food that is donated by local churches, community members, organizations, etc.

We can help you with transportation. We can arrange rides with local organizations or have a member of FPAC help you!

Ways to help:

If you would like to support local families staying in our shelter program, we accept donations here. You can also can provide food to families staying in our shelter program. If you are interested in doing so, please email


In every community, these core elements exist. By bringing the community together on the issue of family homelessness, Family Promise addresses a major social problem in a holistic, effective way. Once the community becomes engaged, people understand the root causes of family homelessness and take steps to address them. Family Promise Affiliates have created more than 1,700 community initiatives—housing programs, homelessness prevention, childcare and much more—that target the issues of poverty and homelessness on a local level.


Not only does our 88% success rate mean many more families stably housed, it is also a tremendous cost saving to the community as diversion from far more expensive interventions. Our approach of keeping families together, identifying their strengths, and partnering with the community for solutions means that families are at much lower risk of returning to homelessness.

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